The meal delivery would start one day after receiving the order through phone/e-mail or web-booking.

Once delivery starts, it would continue by default unless instructed otherwise. The customer can cancel/modify the order. If he/she chooses to do so through the website, then it has to be done before 09:30 AM for lunch and before 05:00 PM for dinner. Through phone, the cancellation can be done till 09:30 AM for lunch and 05:00 PM for dinner. Failing to do so would result in the billing of that particular day's meal. Legitimate cancelled meal(s) would be carried forward and adjusted accordingly.

Please note that the order placed (15 day or 30 day) can be extended only to a maximum of 90 days from the start date of the order.

Note: Delivery boys will not take any cancellation orders. It will be the responsibility of the customer to cancel it through website or over phone. The meal would be placed outside the customer's residence in case of his/her unavailability. The management is not responsible for any subsequent misplacement/theft of the meal.

We do not follow any credit system. It is a strictly prepaid billing system. The meal delivery would be automatically stopped after giving prior intimation to the customer once the account advance is exhausted. No requests from the customer would be entertained in this regard.